
Telehealth Tips
Tips to Maximize your tele-health experience
Technology
​​
-
Advance planning will ensure a successful first session!
-
Ensure your device(s) has a functioning camera, speaker and microphone.
-
Our telehealth platforms work efficiently on phones, computers and tablets of all kinds. They also work well on cellular networks and are not limited to wi-fi connections.
-
Ensure your device has reliable access to high-speed internet via wi-fi or a cellular connection.
-
If using ear buds, confirm they are compatible with your preferred device and are fully charged.
-
Technology hiccups do sometimes occur in session. We will take a few minutes during our first meeting to cover how we will handle them if they occur during our scheduled session.
Comfort
​
-
Position yourself in a comfortable chair where you are able to securely place your device.
-
Confirm there is good lighting in front of you which will allow your Therapist to clearly see your face.
Privacy and Confidentiality
​
-
Using earbuds rather than your device’s speaker, ensure optimum privacy and confidentiality.
-
We recommend children of any age are not present in the room with you during your session.
-
Challenges finding privacy in your home? Consider inside your car or outdoors. Our platforms function on cellular networks as well as Wi-Fi.
Before joining the session to minimize the risk for technology-related interruptions
​
-
Restart your computer/device.
-
Close any other apps or programs that may be open.
-
When possible, limit the number of people in your home who may be streaming or playing video games.